This guest blog is written by Fliplet, a resource which allows firms to build apps without the need for coding. 

Speak to any associate, director or partner and they will unreservedly agree that their firm should be investing in more technology. They’ve all seen examples of great software on their consumer smartphones. The industry journals are full of articles about AI, blockchain, mobile apps and more. Clients want innovation.  But rapid technological advances always seem to remain just out of reach.

Anyone can now create software applications

It used to be the case that deploying technology was complex and expensive involving teams of consultants and lengthy setup periods. But this is no longer the case - platforms such as Fliplet allow anyone to build apps without code and cloud based servers such as Amazon’s AWS can be spun up instantly and scaled with demand.  

So what are the key bottlenecks to technological innovation?

While Fliplet and Amazon can provide the tools for creating business apps it’s typically not the technology that is the main hurdle.  The bottlenecks are often more cultural or organisational.  Below are some of the key challenges that law firms often encounter:

1. It’s not my job to fix it

Seth Godin, in his brilliant Ted Talk entitled “This is Broken”, pointed to systems that everyone agreed were broken but that no one had taken the initiative to fix. Most people’s jobs are to follow the rules not to change them. A classic example is a timesheet field that is irrelevant to employees but that everyone fills in anyway because it’s not their job to change the timesheet. This comically minor example is much more commercially significant in the context of services offered to clients. 

2.  I’m not able to fix it

This is very rarely the case any more. There’s often existing cost-effective solutions that you can use off the shelf. If you want a more tailored solution to represent your company there are platforms such as Fliplet that empower employees to build bespoke applications without requiring any coding skills.

3. Creativity is not taken seriously

It’s much easier to do what someone else has done before you. You do not have to think too much. You will not be made to look foolish in front of your colleagues. You won’t lose your job. It takes a lot to overcome this opposition to creativity.  But not doing so results in the steps towards innovation being more of a nervous shuffle than a confident stride.  If apps are built at all they are often merely digital forms of their paper predecessors. They miss out on the full potential of features such as mobile video, social media marketing and interactive messaging.

4. Inability to keep up with business demands

The ability to easily change the technology is more important than creating the technology in the first place.  This rather counterintuitive statement becomes obvious once you’ve launched multiple software applications. Business demands shift. App users want new features. Mobile devices change. If you rely on a small team of IT professionals to make all these changes in multiple apps they’ll quickly get swamped.  The apps will not get updated and employees will cease to use them.  The solution is to empower the employees themselves to make the feature changes with a code-free tool such as Fliplet. Core operating systems and security updates are also automatically handled.  

A smart solution for businesses

Empowering businesses to use apps is the key motivation behind Fliplet.  The platform allows all employees to create apps, not just software developers.  Employees can also create as many apps as they wish.  App development is best done as a process of experimentation and improvement.  Using a platform avoids the costly time sinks of ensuring infrastructure compatibility and data security leaving the employees to focus on what’s valuable to the business.  If you’d like to discuss how Fliplet could help your business then please contact us via our website